Frequently asked questions
Is MediCRM HIPAA compliant?
MediCRM provides technical and administrative safeguards that support HIPAA obligations when configured and used within your organization's broader compliance program and BAA. No platform alone makes an organization compliant.
Do you offer a Business Associate Agreement?
Yes, a BAA is available for customers who require one.
Can we migrate our existing data?
Yes. MediCRM supports structured JSON export/import and a FHIR R4 interoperability layer to help retrieve, migrate and integrate data.
Does it replace our EHR?
MediCRM focuses on clinical relationship management, coordination and workflows. It complements clinical systems and should not be assumed to replace an EHR in every environment.
How is our data separated from other organizations?
Each organization's records are isolated at the database layer, so one organization's data is separated from another's.
This page describes product capabilities for informational purposes and is not legal advice. HIPAA compliance depends on your organization's complete program, policies, and Business Associate Agreement. No software alone makes an organization compliant.